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Business Unusual : Kellyn Pappas

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The COVID-19 pandemic has left no area of life unaffected. The realities of social distancing, face coverings, virtual learning, and working from home have impacted us for months now. The persistent uncertainty has necessitated adaptation on everyone’s part—including local businesses, which, in some cases, had to close for extended periods and lay off workers.

But despite these challenges, Waukee businesses, with the help of the community, have adjusted to a “new normal” for both employees and customers.

When the pandemic arrived in Iowa, many of us worried about our own health and that of family and friends, and that was no different for Waukee businesses. “Our biggest concern was the health of our employees,” said Scott Politte, President at Stivers Ford Lincoln in Waukee. “The fatality rate had not been established in February or March, so there was a real fear of losing coworkers, or their family members and friends.”

Sean Gleason, chef and owner of Gastro Grub and Pub, and Janelle Holter, Vice President and Marketing Officer for Central Bank, both echoed Politte’s comments, saying that “keeping our staff and customers safe” was their primary concern during the early days of the pandemic.

The potential financial ramifications—for businesses and their employees alike—contributed to the stress. Gleason said Gastro Grub and Pub faced real worry about “how and if we were going to be able to survive the pandemic financially.” Politte said not knowing initially how Stivers’ business would be affected caused concern about “the livelihoods of all the families that depend on us to make a living.”  

Additionally, of course, the pandemic presented logistical and operational challenges for just about everyone. “We were consumed with creating ways to continue operations” once the pandemic hit, said Russell Vannorsdel, Vice President at R.L. Fridley Theatres, Inc., which manages the Palms Theatre & IMAX in Waukee. “Our biggest concern was how to handle fixed expenses and forced closure.”  Limited capacity, in addition to guests’ reluctance to congregate socially in large groups once things did reopen, complicated things further.

Everyone, however, pivoted quickly, adapting to the new and ever-changing realities of doing business during COVID. Cleaning schedules and procedures were increased and enhanced across the board. “We spent countless hours cleaning and creating protocols to ensure our guests’ and employees’ safety,” said Vannorsdel.

Fridley Theatres’ corporate Commitment to Communities pledge details protocols that have become increasingly familiar to the general public as the pandemic has progressed, including requiring face coverings in all common areas, practicing social distancing, and using credit cards for payment as often as possible. Once movie theatres were permitted to reopen, The Palms Theatres & IMAX took additional precautions, such as reducing auditorium capacity and spacing out feature start times to reduce overall congestion.

Stivers also increased its cleaning of high-touch areas and its sanitization of customer service vehicles, in addition to staggering schedules for employees and using PPE—“all the things everyone is now familiar with and generally practices every day,” said Politte. He commented that educating employees was the most important part of their battle against COVID-19. “Making team members aware of what best practices are” was crucial, including the potential impact of high-risk behavior away from work.

Central Bank took early steps towards increased contactless account openings and loan closings, according to Holter. “We invested in additional technology and digital resources to allow our customers to complete their banking from home or the office, during or after business hours,” she explained.

According to Gleason, Gastro Grub and Pub scaled-down staff, stocked up on PPE and disposable to-go containers and moved tables and chairs to increase space between customers once restaurants could reopen for dine-in service.

The “new normal,” of course, features constant masking and distancing at all locations, and challenges do continue. Gleason says the pandemic’s effect on the supply chain continues to affect their business. “It has been difficult to get the items we need to operate on a daily basis,” he said. “There are nationwide outages on products, both disposable and consumable.”

Vannorsdel said the lack of new movie releases remains an ongoing concern at the Palms Theatres & IMAX. “Hollywood continues to delay major releases,” he said. “I believe many guests are ready to come back to the theatre, but without major studio releases, it will be difficult to operate.”  

Amid the hardships, however, there have been bright spots. Holter says low mortgage rates continue to attract new home purchases and refinances, and Central Bank’s mortgage loan officers work flexible, extended hours to assist customers both face-to-face and remotely.

Politte appreciated the Paycheck Protection Program from the federal government and says Stivers was able to apply for and receive funds relatively quickly during the height of the uncertainty in the spring. “[The program] worked exactly as intended for us,” he said. “The PPP allowed us to keep full, 100 percent employment at a minimum of 85 percent compensation.”

Additionally, support from the community has proved crucial for these businesses. Gleason commented that although Gastro Grub & Pub is no longer as busy as it used to be, “our customers and community have, for the most part, been really supportive and understanding of the new hardships.”

Despite lower attendance numbers, Vannorsdel says theatre patrons understand the need for ongoing safety protocols and still manage to have a great time at the movies. “The guests that come out have been very respectful of personal space and have really enjoyed the overall experience,” he explained. He also commented that the theatre was “humbled” by the enthusiastic community response to their curbside concession offerings when they were forced to close in the spring. “We sold a lot of large popcorns,” he added.

We’re certainly still a long way from “business as usual.”  But with continued community support, Waukee businesses will undoubtedly continue to persevere, despite the challenges the COVID-19 pandemic presents along the way.

Waukee Area Chamber of Commerce

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Waukee Economic Development Bus Tour
The Waukee Area Chamber of Commerce Economic Development Committee will host the 8th annual Waukee Economic Development Bus Tour on Thursday, Sept. 10 at 4:00 p.m. The tour will take place virtually. This event is open to the public and will highlight community information as well as business, school and residential development. Registration is required. To register, please visit our website at waukeechamber.com. Please contact the Waukee Area Chamber of Commerce with any questions at 515-978-7115 or info@waukeechamber.com.

Waukee YP
Waukee Young Professionals (Waukee YP) is a committee of the Waukee Area Chamber of Commerce, connecting and providing growth opportunities for young professionals who work or live in the Waukee area. Join us for the next Waukee YP Casual Coffee or Social!  

New Businesses
The Waukee Area Chamber of Commerce has welcomed 23 new members this year! Recent Waukee business openings include The Nest Pediatric Dentistry, Firestone Complete Auto Care, Fleet Farm, RE/MAX Concepts and Sleep Inn & Mainstay Suites!

In addition, Timberline Family Dental recently held a groundbreaking ceremony with plans to open in the spring of 2021. Please check our calendar at waukeechamber.com for other events and join us to help our new business owners feel welcome in Waukee!

Three Investing Mistakes To Avoid During Uncertain Times

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Investing in the stock market provides you with an opportunity to put your money to work.  Historically, the Standard and Poor’s 500 Index has returned close to 10 percent on an average annual return.1 Of course, past performance is no guarantee of future results. But most investors fail to take full advantage of this opportunity. In fact, they often earn considerably less than the average market return.

A recent report from DALBAR Inc. showed that the average investor in 2018 lost twice the amount of money compared to the S&P.  For example, the average investor lost 9.42% in the S&P 500 index which only was down 4.38%. Even during positive months like August of 2018 when the S&P was up 3.26%, the average investor could not beat the market. 2 

Why does this happen? There are three big mistakes investors tend to make—over and over again.

Mistake #1: Trying to time the market.
It’s impossible to predict when you should sell ahead of a downturn or start buying before a resurgence. When investors try to time the market, they often miss the mark, buying high or selling low — or both. In the process, they negatively affect their potential return.

People who think they know that the market is about to drop (or make a comeback) may be kidding themselves. No one knows for certain what will happen next. What is predictable is that the market will experience periodic volatility.

So instead of trying to time the market, you can plan for volatility by engaging in a long-term investment strategy and using dollar-cost averaging — purchasing a certain amount of an investment on a set schedule. That way, you’ll be purchasing more stock when the price is low, less when the price is high. Of course, a program of systematic investing does not ensure a profit or protect against losses in declining markets. An investor should consider his or her ability to continue purchases during periods of declining prices, when the value of their investment may be falling. 

Mistake #2: Reacting emotionally.
Warren Buffett, one of the most successful investors ever, famously advised against letting emotions sway investment decisions when he said, “Be fearful when others are greedy and greedy when others are fearful.” 3

It’s easy to feel confident and excited about investing when markets go up. It’s also natural to experience panic when markets drop and you start seeing losses in your portfolio.

But giving in to these emotions leads most investors to sell low (when the market goes

down, and people are worried about “losing” money) and buy high (when the market goes up, and securities are more expensive).

Mistake #3: Believing you know more than the market.
Most economists and financial experts believe the stock market is efficient. This means the prices of securities in the market reflect their actual value.

But some investors act on hunches and predictions about what the market (or specific securities within it) will do next. Remember that professional investors and fund managers have access to an incredible amount of information that they use to make investment decisions, and that information is not readily available to the average investor. 

The bottom line.
You can avoid these three common mistakes by contributing consistently to your investment accounts each month (regardless of what the market is doing), assuming that you can afford to do so, working with a financial professional who can keep you calm and thinking rationally when you want to react emotionally, and sticking to your overall financial plan and investment strategy — instead of trying to guess the next hot stock.

This educational, third-party article is provided as a courtesy by Josh Ervasti, Agent, New York Life Insurance Company and Registered Representative for NYLIFE Securities (member FINRA/SIPC), a Licensed Insurance Agency. NYLIFE Securities is a New York Life company. I am located at 4855 Mills Civic Parkway, Suite 200, West Des Moines, IA 50265. To learn more about the information or topics discussed, please contact Josh Ervasti at (515) 518-1632 or Josh@R2FinancialStrategies.com. 

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1Eric Reed, “What is the S&P 500 Average Annual Return?” Yahoo Finance, November 2019

2DALBAR Inc, “Average Investor blown away by market turmoil,” March 2019. https://www.dalbar.com/Portals/dalbar/Cache/News/PressReleases/QAIBPressRelease_2019.pdf 

3Adam Brownlee, “Warren Buffett: Be Fearful When Others Are Greedy, ” Investopedia, April 5 2019.  https://www.investopedia.com/articles/investing/012116/warren-buffett-be-fearful-when-others-are-greedy.asp

Women in Law Enforcement

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More Female Police Officers Join and Lead at the Waukee PD Than Ever Before

When Sgt. Mackenzie Sposeto joined the Waukee Police Department in 2007, she was the only woman on the force, which at the time comprised 10 officers. Fast-forward to 2020, and she is now the Community Outreach Sergeant and Public Information Officer, and the Waukee PD is now home to 26 police officers, six of whom are women. In addition to Sposeto, they include: Sgt. Kelli Cichoski, Detective Susan Williams, SRO Corby Robbins, Officer Kathryn Guess and Officer McKenna Olberding.

“I think female officers are so essential in law enforcement because we offer different ways of dealing with conflict,” said Sposeto. “We may not all have the physical strength of men, but we have bravery, creativity and verbal skills, which all make women a great fit for the law enforcement profession.”

Sposeto was the department’s first woman to be promoted to the rank of Sergeant in 2015. Just recently, Sgt. Cichoski became the second. Police Chief John Quinn said those promotions were well deserved, regardless of gender.

Sgt. Mackenzie Sposeto

“Diversity in the workforce certainly is a priority at the Waukee PD,” said Quinn. “However, hiring quality individuals who have a passion for service and a dedication to the department’s mission of community-oriented policing is imperative. All of our female officers were the top candidates when they were hired and have proven themselves as true leaders.”

According to the U.S. Department of Justice, 12 percent of all local U.S. police officers in 2013 were female. That number was up from only 8 percent 25 years prior in 1987.

A University of Northern Iowa and Iowa Law Enforcement Academy (ILEA) graduate, Officer Corby Robbins joined the Waukee PD in 2018 after more than a decade in other law enforcement agencies. This fall, she is taking the reins as a School Resource Officer for both Timberline and South Middle Schools. She said she’s been lucky in her career to be accepted by most of her male counterparts.

Officer Corby Robbins

“I believe women make great officers because we are inherently patient and willing to listen,” said Robbins. “Maybe that is the mom in me coming out. I would tell any woman looking to come into law enforcement that now is a perfect time. A lot of the old stigmas have been broken and women are doing great things in this profession.”

Waukee Detective Susan Williams joined the Waukee PD in 2014. She earned a degree in criminal justice from Buena Vista University and graduated from ILEA. She was also a collegiate athlete and said that experience helped prepare her for the discipline and team-focused environment at the Waukee PD. Williams is proud to be a part of diversifying the police force. 

Detective Susan Williams

“Women tend to do the job differently than men; not better or worse, just differently,” said Williams. “Gender doesn’t matter; what matters is that the officer is compassionate, understanding and fair. Diversity is essential because it helps people relate to police.”

In 2019, the Waukee Police Department responded to 13,639 calls for service. So what inspires these disciplined women to put on the badge every day? 

“On Sept. 11, 2001, I was sitting in a criminal law class at ILEA shortly after graduating from Iowa State, when an instructor informed us that the Twin Towers in New York City had just been hit by airplanes,” said Sposeto. “We all sat in silence and watched as the destruction unfolded. I knew right at that moment that I had made the right career choice—one where I would be keeping people safe.”

Sgt. Kelli Cichoski

“I chose law enforcement because I look up to my brother very highly and saw how much he enjoyed the law enforcement profession,” explained Williams. Through shadowing him and going on ride-alongs, I saw the satisfaction that comes from helping people and I knew this is what I wanted to do.”

Officer Kathryn Guess
Officer McKenna Olberding

Regardless of the reasons, these women and the rest of the Waukee Police Department team members work hard around the clock to help keep Waukee’s crime rate low (1.52 per 1,000 for violent crimes and 11.69 per 1,000 for property crimes), provide outreach opportunities to members of the public, keep schools safe and conduct quality investigations. 

Reggie Bell Named Waukee’s 2019 Citizen of the Year

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Waukee Mayor Courtney Clarke named community advocate and military veteran Reggie Bell as Waukee’s 2019 Citizen of the Year. The Citizen of the Year honor is given each year to an exemplary resident who represents the true spirit of community service.

Bell was selected as the 2019 Citizen of the Year in March; however, the acknowledgement process was delayed due to social distancing guidelines. He will be honored at the December WinterFest celebration and at the January 2021 Waukee Area Chamber of Commerce’s Annual Dinner. He will also be presented with a City of Waukee proclamation and plaque and will receive a local business prize package from the Chamber.

“When the selection committee and I reviewed award submissions, we were so impressed with the level of community service Reggie has provided to Waukee,” said Mayor Clarke. “Not only has he sacrificed in serving our country, but he initiates continual outreach to underserved groups in and around Waukee. We thank him greatly for showing us what can be achieved with selfless giving of one’s time and talents.”

Bell spent many of his formative years in Kansas City public housing. He then served in the U.S. Army for 22 years. He, his wife Sherry and their two daughters moved to Waukee in 2007. Since then, he has been busy inspiring other community members, such as Ellen Pieper, who nominated him for this award.

“Although Reggie is now 63, diabetic and has multiple artificial joints, he’s still constantly looking for and initiating activities to raise awareness of other people’s needs,” said Pieper. “Better yet, he follows through on these activities by providing necessary approvals, print materials, collection bins, eye-catching decorations, transportation and more.”

Many people know Bell from his volunteer and fundraising work with the Waukee American Legion, as a greeter at the Waukee Family YMCA or as a member of the Mu Omicron Chapter of Omega Psi Phi. He also assists with Cornerstone Church’s Hot Dog Ministry in Des Moines, which delivers hot dogs and snacks to homeless shelters and encampments. He supports the Single Parent Provision, leads socks and snacks drives for deployed members of the U.S. military, collects food and necessities for the homeless and low-income, opens his Thanksgiving table each year for those who are alone, and serves with local non-profits Garden Gate Ranch and Leading With Power.

“I’m truly humbled by my recognition as Waukee’s Citizen of the Year,” said Bell. “I have a heart for helping others. I grew up with a mother who always reached out to help the less fortunate, even when her own circumstances were not good. A quote that comes to me in these trying times was written by Charles Dickens: ‘No one is useless in this world who lightens the burdens of another.’”

Bell said he and his family found a safe, affordable community in moving to Waukee and that he loves all of the friendly people in town. “My family continues to thrive here, as do many people,” he said. “As Waukee becomes more diverse, we must embrace one another, love one another and respect one another.”

A fan of famous quotes, he added Coretta Scott King’s words of wisdom: “The greatness of a community is most accurately measured by the compassionate actions of its members.”

The City of Waukee and the Waukee Area Chamber of Commerce collectively thank Reggie Bell for sharing his commitment to service, his smile and his compassion throughout Waukee and beyond.

The Waukee Citizen of the Year program is a joint effort between the City of Waukee and the Waukee Area Chamber of Commerce to recognize Waukee residents for dedicated volunteer efforts that lead to making Waukee a great place in which to live, work, play and learn. The selection committee consists of Waukee’s mayor and representatives from the Waukee Area Chamber of Commerce, Waukee Area Christian Services and the Waukee Family YMCA.

Curbside Service Now Available! : Leah White

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Contact-free curbside pickup is now available at the Waukee Public Library!

Library cardholders can now place holds on items using the online catalog on our website or by phone. Patrons will be notified to schedule a pickup time when their items are ready.

Curbside return of library materials is also available during our curbside hours. Patrons can return items to the bins on the labeled carts. If you are only returning items, please leave the parking spaces closest to the pickup location for people using curbside pick-up. Due to construction, the drive-up return will remain closed at this time. Returned items will be checked in after at least 72 hours of quarantine.

Curbside service is available Monday – Friday from 10 a.m. to 6 p.m. at the library’s front entrance. This location could change due to weather or parking lot construction. Please follow the directional signs. 

Place your holds now!
💻 waukeepubliclibrary.org
☎ 515-978-7944

Curbside FAQs
• Curbside pickup service is available for library materials including books, audiobooks, DVDs and magazines.

• The library is closed at this time and will remain closed to the public.

• No fines were charged during our closure.

• All library cards set to expire in 2020 have been renewed until July 1, 2021.

• All items checked out prior to our closing in March are due July 1. If you cannot return your items before then, please let us know and we can extend that date further.

Reopening
• The library has a multi-phase plan for reopening based on federal reopening guidelines. We will open as soon as it is safe to do so. We are closely monitoring the situation.

Getting a Library Card
• You can create a digital library card on our website.

• If you would like to be able to check out items, you will first need to create a digital library card. Once you do that, let us know and we can upgrade your digital card to a temporary card. The temporary card will allow you to continue to use digital resources as well as check out five items at a time. We will send your new library card number to you via email and mail.

Donations
• The library is not accepting book, DVD or magazine donations at this time.

• We are not accepting donations of craft supplies or envelopes at this time.

Parking Lot
• The library is currently undergoing a parking lot project that will double the number of parking spots. This project will last into the fall.

Interlibrary Loan
• At this time, we are unable to take any requests for interlibrary loans. We hope to resume this service in the near future.

• Any interlibrary loans that were checked out prior to our closing should be returned as soon as possible.

For more information on our new curbside services, please visit waukeepubliclibrary.org/curbside.

Waukee School District

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The fifth season in Iowa is construction, and the same is true in Waukee. Sugar Creek Elementary, the district’s tenth elementary school, held its groundbreaking event on May 21. The new school is located in the southwest area of the district, north of Ashworth Road and southwest of the Sugar Creek Golf Course. Construction has begun, and the building is scheduled to open in the fall of 2022.

The district is working on several improvement projects over the summer. We are looking forward to further enhancing our facilities and learning environments for

staff, students and families. We were able to start some of these projects early due to the school year ending early this year.

Vince Meyer Learning Center Preschool and Office Addition
This project will add 20 preschool classrooms and administrative areas to the east side of the existing Vince Meyer Learning Center building in order to consolidate the district’s preschool programs into one location.

  • The project also includes a smaller office addition to the west side of the building for the technology and community education departments. 
  • The existing “ranch” or “bus barn” building will be demolished over the summer of 2021.
  • Construction activities will significantly impact the use and occupancy of the VMLC building for a good portion of the construction timeframe.

Waukee High School and Prairieview Parking Lot Improvements
This project entails removing and replacing the asphalt and concrete in both south parking lots, selected driveways and the WHS north loading dock areas. This project is a continuation of the paving improvements that began last summer.

  • Parking and access to Prairieview will be impacted the most by Phase 3 and 4 of the project. During this time, primary parking will be provided in the WHS east parking lot with access to the building through the Theater Arts Center. Both street entrances from University will be closed during this time, as well.
  • WHS’ north driveway and loading dock will be closed during Phase 5 of the project.
  • Barricades and signage will be provided to assist motorists and visitors. Please do not drive around the barriers.
  • The project schedule may change depending on the weather.

Timberline Stadium Improvements
Phase 1 of this project includes improvements to the existing stadium to prepare it for competition use. This will include lights, fencing, an entrance area for spectators, bleachers, a press box and a scoreboard.

  • Phase 2, scheduled for the summer of 2021, will include field turf, a concessions area and restroom facilities.
  • Phase 1 work will mainly affect the track and field areas, which will be unavailable for use during the project timeframe.
  • If all goes according to plan, Waukee Community School District will hold competitive athletic events at Timberline Stadium beginning in the fall of 2020.

Prairieview Fitness Center Addition
This project allows for a dedicated fitness center for students in grades 8-9 that are in the Northwest High School feeder. This fitness center will be used for curricular physical education at Prairieview, along with before- and after-school and summer strength and conditioning.

  • This project mainly affects the north and west areas adjacent to the existing gym and locker rooms.
  • The school’s north entrance/exit doors will remain largely available for use.
  • Parking in the northernmost lots may be temporarily adjusted to accommodate construction traffic.

Brookview Elementary Classroom Addition
This project will add three new classrooms, a band room and two small group rooms for personalized instruction.

  • This project mainly affects the northernmost ends of the kindergarten and first-grade wings of the existing building.

Eason Elementary Classroom Addition and Parking Lot Improvements
This project will add five new classrooms, a band room, a small group room for personalized instruction and other support spaces.

  • Part of the project will include the complete reworking of the south parking lot and driveway to improve the safety and efficiency of student drop-off and pick-up. It will significantly increase the amount of driveway length available for vehicle stacking, and should help prevent vehicles from backing up onto SE Boone Drive.
  • The addition portion of this project mainly affects the northernmost end of the second-grade wing of the existing building.
  • The parking lot improvements are expected to take place over the summer of 2021.

Give Love : Kellyn Pappas

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Unrest continues nationwide in response to the death of George Floyd and the larger discussion regarding racism and police brutality in our culture. However, there have also been numerous instances of communities coming together in the wake of the turmoil. One such event took place right here in Waukee on June 12.

Waukee resident Erin Dahl was one of the primary organizers of the Give Love event, which took place in the Glynn Village neighborhood of Waukee, just west of the Waukee Police Department on SE LA Grant Parkway. “Waukee Elementary School has a slogan: ‘Give love.’ They always teach kindness,” said Dahl. “I borrowed that idea to give love to the families struggling in the neighborhood. I wanted them to feel our arms around them.”

Dahl said it was particularly important to involve the neighborhood kids in the event. “Our children have been so blessed to have grown up with kids of every color as their friends. Most of our children have close friends and neighbors of color, so they have a hard time understanding why racism even exists. It was difficult to explain this to them and hard to talk about.”  

According to Dahl, it was just as important to include law enforcement officers in the event. “We know that our officers here in Waukee are part of our community,” she explained. “Their children go to school with our children.”

The event was intended to foster unity in the face of apparent division. “I thought this demonstration of unity could comfort families of color who are worried for themselves and their children, as well as officers in our neighborhood,” said Dahl. “Both sides needed comfort, and both sides are loved, valued and appreciated here.”

For the Give Love event, Glynn Village residents and Waukee community members were encouraged to decorate their driveways with messages of love and peace. Dahl commented that people began decorating early in the morning on June 12. “We started posting photos, and the excitement grew,” she said. She added that the sidewalk and driveway decorating was a great way to get kids involved, as well. “The sidewalk decorating was a perfect way to bring children into a positive, productive demonstration of caring,” she said.

At 7 p.m. on June 12, drone footage captured more than 50 people taking a knee (while social distancing) in memory of George Floyd. Dahl made a Facebook Live video as the community observed 8 minutes and 46 seconds of silence. Afterward, “I called for unity [and] expressed my heartfelt love and appreciation for all and that together, we can get through this,” she said.

Dahl said the response has been positive. “There were so many families that reached out to say how much this meant to them. Many families of color were so kind with their words of encouragement and hope,” she said. She went on to say she hopes that everyone—children and adults alike—goes forward knowing that there are ways to turn a divisive issue into one that brings people together instead.

“Another quote they use at Waukee Elementary is ‘Seek first to understand,'” she said. “If we can listen long enough to understand the point of view of both, we can see the big picture. We can find a common ground,” she explained.

Dahl said she hopes the Give Love event demonstrates the value of community, particularly to the children involved. “I hope our children see that even in a pandemic, we can do something,” she said. “We can help in positive ways, even when the world seems crazy and scary. I hope our neighbors see that we love them and support them, regardless of our differences. I hope they see that community comes from these moments when we pull together.”

Waukee Leadership Institute Profile : Kellyn Pappas

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Over the past few years, miniature food pantries have sprung up all around the Des Moines metro. These small boxes, stocked with nonperishable food, are available any time of day for anyone in need—a small-scale way to help combat food insecurity in the community. Waukee residents will soon see these Little Free Food Pantries in their neighborhood as well, thanks to the recently-graduated Waukee Leadership Institute Class of 2020.

The Waukee Leadership Institute began in 2006 as the brainchild of Waukee’s former mayor Bill Peard and co-founder Larry Lyon. Both men were serving on the Waukee City Council at the time, and according to Peard, both thought the city of Waukee was in need of a way to “keep the leadership pipeline full”—not just for elected officials, but for community leaders, as well. The two created the program as a way to develop leaders through education, networking, mentoring and roundtable discussions.

A significant amount of time and effort went into developing the Institute, which is a 501(c)3 nonprofit. “It was a labor of love for a lot of people,” said Peard. “It’s truly a volunteer effort.” The founders took some cues from other leadership institutes in the area, but ultimately, Peard explained, “We kind of just jumped in the deep end of the pool and figured it out from there.” The Institute’s first class graduated in 2007.

Class members apply online each year over the summer and meet on a monthly basis from September to April. Each year’s class is capped at 20-25 people. “We feel that is a good size,” said Institute Board Director Terry Snyder, an Institute Class of 2012 graduate herself. “It’s not too big, not too small.”

Class of 2020 graduate Gretchen Stanger, who works as the Youth and Family Program Director at the Waukee YMCA, became interested after hearing about a coworker’s experience in the program the year before. “[She] shared her experience with me and it piqued my interest,” she said.  Larry Hingst, also a 2020 graduate, had just accepted a new role as a sales manager at Gilcrest/Jewett Lumber Company in Waukee when he enrolled. “I was asked to enroll…about one week before it was going to start,” he said.

Fellow classmate April Samp, who worked as the News Director and creator of the We Are Iowa brand at WOI-TV Channel 5 and currently owns her own producing and consulting company, first heard about the Institute on the golf course. “I first heard about WLI from current President Rick Kyser in a fortuitous meeting on the Sugar Creek Golf Course,” she explained. “I was paired with Rick and his wife for a round of golf, and he talked to me about the program.”

Despite varying levels of familiarity with the Institute and with the curriculum, class members quickly realized they had made a good decision.  “I quickly felt it would be a good fit, both personally and professionally,” said Stanger.

Hingst agrees. “Going in, I really did not know a lot about the program,” he said. “I realized this was going to be more fun and interesting than I had anticipated!” 

Although class content has been refined somewhat over the years, the core components of the curriculum remain the same. According to Snyder, each class “learns how the Waukee city government works, how our economic development department attracts new business to Waukee, and how the school district handles the population growth of the city.”

Waukee’s mayor and city administrator are regular annual presenters, as is Waukee’s police chief, John Quinn, whose Introduction to Leadership class has become a staple on the schedule. Snyder commented that the curriculum has been enhanced over time, as well. “Former Governor Tom Vilsack presented for the class of 2020, and he is scheduled to present again [for] the class of 2021,” she explained.

A session on state government, presented by Iowa Senator Charles Schneider and Representative Kenan Judge, is also on the schedule for next year. The Institute has also added a class where representatives from a small, medium and large business in Waukee present to class members on their leadership style and how the size of their business impacts the way they lead.  

Graduates have high praise for the class content and presenters. “I appreciated how carefully the topics and presenters were planned. It truly made for an immersive experience,” said Stanger.

Hingst said he learned a lot about the operations of the city government and was impressed by what he heard from presenters. “One of the things that really stood out [was that] the leaders that we have in our community really put the city first in their decisions,” he said. “That was refreshing to see.”

The capstone each year is a final project, the aim of which is to enhance the Waukee community. “We encourage the class to think outside the box and look around town and see what they think is needed,” said Snyder. Class members pitch ideas to one another and talk through the logistics of each one. Eventually, the class as a whole makes the final decision on which project they would like to pursue.

Past class projects have included the construction of the amphitheater in Centennial Park (Class of 2013) and the installation of bike ramps on Waukee’s bike trails (Class of 2016). After talking through numerous pitches, the class of 2020 decided to tackle food insecurity in Waukee by working with Waukee Area Christian Services (WACS).

A nonprofit outreach ministry supported by Waukee-area churches, WACS operates a food pantry, a free medical clinic, a community garden and additional seasonal and children’s programs that serve all of Dallas county and into the surrounding area, as well.

The project aimed to raise awareness in the community about food insecurity and elevate the impact of WACS. For starters, the group created a marketing toolkit for WACS to use to create marketing materials to reach out to volunteers, donors and clients. According to Samp, the group also engineered “a self-functioning…food donation network.” 

This network is built around local businesses that agree to host month-long donation drives and then challenge another business to do the same in another month. “We also created a database of potential and current donors for [them] to use,” said Samp. Another major part of the marketing campaign was a short video the group produced for WACS to increase awareness of the services they provide. According to Samp, the video explains “not only what they provide, but also how people can help.” 

The class also solicited materials and labor from local businesses to construct roughly half a dozen Little Free Food Pantries, which will be placed throughout Waukee in the coming months. The pantries provide “a way for people to get the basics without having to go into WACS,” said Samp. The group also aimed to raise funds for WACS, and although some of the group’s progress fundraising was paused due to the COVID-19 pandemic, they still managed to raise over $4,700 by the time their efforts were slowed in March. “I am pleased our class remains committed to completing the project we began in September and I’m elated to witness our efforts take shape in the community,” said Stanger.

The impact of the Waukee Leadership Institute has certainly been felt throughout the city of Waukee over the years. “I think the class projects have made a great impact on the community,” said Snyder. She also points out the great leadership the Institute has produced, such as Class of 2007 graduate Chad Airhart, who is currently the Dallas County Recorder, as well as current City Council member Anna Bergman, a Class of 2017 graduate who recently ran for Iowa State Representative.

Peard agrees. The Institute has become a “definite part of the community,” he said.

That impact is felt by the Institute’s graduates, as well. Snyder enjoyed working with the Class of 2020. “They were all very professional,” she said, adding that she appreciated “their enthusiasm for the class and the project.”

Stanger explained, “The classmates were a delightfully diverse group of welcoming, goal-driven, inspirational, and community-focused leaders.”

Samp agrees. “I enjoyed collaborating with so many smart and caring people,” she said. “I appreciated the kind hearts and strong work ethic of the group.”

Hingst was inspired by presenters’ knowledge and dedication. “Waukee has some tremendous leaders, in our government and in the private sector,” he said. “They take great pride in our community, and this is awesome to see. It inspires me to get more involved.”

That impact was felt by Samp, as well. “My son and I are planning on volunteering more regularly at WACS,” she explained. “It has enriched our family life, as well.”

The Little Free Food Pantries represent the culmination of an experience that enriched the Class of 2020 not only professionally, but personally—an experience that has carried through to their lives after graduation. Stanger perhaps best sums up the impact: “I have developed invaluable relationships with my classmates and local business leaders, gained insight about myself, become more involved with the Waukee community, strengthened my leadership style and reinforced the ambition to be the most authentic version of myself.”

Imagine Your Story this Summer with the Library! : Leah White

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This summer, we encourage everyone to Imagine Your Story with fairytales, mythology and fantasy. With the library currently closed due to COVID-19, this year’s program will be held completely online and will run from June 1 until July 31. All ages are invited to participate!

Watch the library’s website and follow our social media accounts to get up-to-date information about our upcoming schedule of events, including virtual performances, weekly online activities and pickup times for craft packs and prizes.  

Facebook – @WaukeePublicLibrary
Instagram – @waukee_library
Twitter – @WaukeeLibrary

Summer Reading Program FAQs
When does registration begin?
May 1, but reading for the Summer Reading Program doesn’t start until June 1.

How do I register?
Register online at waukeelibrary.beanstack.org.

Who can participate?
All ages!

Do I need a library card to join?
Library cards are not required to participate, but if you would like to get a library card, you can sign up for one at https://waukeepubliclibrary.org/getacard.

How do I earn prizes?
READ! Magazines, audiobooks and eBooks count, too!

To find out more about the library’s Summer Reading Program, go to waukeepubliclibrary.org/summer.

For more library information, contact us at askme@waukee.org or (515) 978-7944.

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